We are open and here to help. Please telephone rather than attend in person if you need our services. When calling the surgery you will be asked for your symptoms by our reception team and will be offered a telephone consultation in the first instance. Please note the reception team cannot be precise in the time you will be called but we will contact you on the number of your choice. One of our GPs will call you back and may then either use a secure video service or book a face to face consultation if appropriate. Thank you for your cooperation. The Doctors at Batheaston Medical Centre.